Shifting the Enterprise's ECM to a secure Cloud Based ECM with fotopia & Office 365 integration.
Full document digitization, creating a secure and controlled Cloud ECM using Fotopia technologies
★ Union Insurance has enormous amount of hard copies which need to be scanned and archived in SharePoint DMS in a structured way for easy entry and retrieval.
★ Requirements included providing a user friendly capture.
★ solution and a robust customized search module to search and retrieve documents in less than five seconds.
★ Also, Union Insurance required a powerful business intelligence tool to showcase results on dashboards and •Reports as per employees request.
★Moreover, the dynamic modern business entity required a highly secured and controlled ECM environment on Office 365 & MS Azure with security levels up to the document type.
★ InfasME has improved the overall efficiency and reduced costs dramatically for Union Insurance through implementing the Fotopia Capture solution on the Cloud and saving data on Office365 and Microsoft Azure. Searching thousands of documents can be undertaken in seconds with customized metadata, security is implemented at document level, and ROI on the Office 365 subscription is now maximized.
★ Hard copies were stored in warehouse, Digital files are saved in Using Fotopia technologies, Union Insurance is taking a bold leap forward in adopting blockchain technology to connect all it’s digital initiatives. The first initiative is the digitization of documents and linking of documents to smart contracts. This will give Union Insurance access to a secure decentralized infrastructure, which will help the company unify and continuously improve claims processing, underwriting and customer experience. In addition, this initiative will support many opportunities to improve data access to partners, customers, regulators and authorities.
Union Insurance is licensed by the UAE Insurance Authority and listed on the Abu Dhabi Securities Exchange. It was established in 1998 with paid-up capital of over AED330 million. The company provides a comprehensive range of retail and commercial insurance products to clients in the UAE and the Middle East region.
The company engaged InfasME to implement a Fotopia solution to convert hard copies of customer and departmental paperwork to a controlled, secure and easy to search & retrieve DMS. The main objectives were to reduce costs, minimize human effort and improve team efficiency, with the goal of becoming best-in-class in the MENA region.
Union Insurance struggled with millions of document pages that were stored manually in warehouses and internal storage areas. Their requirements included full document digitization within a full-fledged ECM that provided scalability and efficiency, along with a powerful search module to enable search and retrieval of any document in seconds, and from any location at any time.Company Name: Union Insurance